Alexa has skills - With tens of thousands of skills and counting, Alexa is always getting smarter and adding new skills like tracking fitness, playing games, and more. Designed to protect your privacy - Built with multiple layers of privacy controls, including a microphone off button that electronically disconnects the mics.
You can test it with Alexa App, Login to Alexa app with your developer account. Click on the Alexa Logo at the bottom center to make Alexa listen to you. Open your skill with your invocation name. Alexa has more than 70,000 third-party skills. Not all of these are great, but chances are you can find something to meet your needs. Not all of these are great, but chances are you can find. Design Development And Testing Alexa Skills When people should go to the book stores, search introduction by shop, shelf by shelf, it is really problematic. This is why we allow the book compilations in this website. It will certainly ease you to look guide how to program amazon echo design development and testing alexa skills as you such as.
Launching a successful Alexa skill is dependent on an infinite number of variables–from user accents to background noise. The complex and connected nature of voice can only be tested with native speakers and real devices.
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With more than 50,000 Alexa skills available in the U.S. alone, developers are challenged to create a skill that is unique and valuable for consumers. Users who have one poor experience using a skill will likely not engage with that skill again. However, due to the complex and evolving nature of voice, delivering a skill that is natural and engaging for users is no simple task.
Leveraging a trusted global community of vetted digital experts, Applause assembles customized testing teams of native speakers that match your unique requirements. This allows developers to test their Alexa skills with real voices, validating they work properly across languages, dialects, genders, and age groups.
With Alexa capabilities available across a wide range of devices, your skill must be tested across the entire experience. Applause provides unlimited device coverage so skills can be tested on any Alexa-enabled device, including multimodal interfaces. Developers will receive actionable results and in-depth feedback to ensure their Alexa skills function properly and are intuitive for every user.
Testing Built From Amazon’s Best Practices
As a preferred testing partner of Amazon, Applause provides a cohesive approach to testing your Alexa skills that captures best practices from Amazon’s certification. Whether you are launching a new skill or looking to enhance an existing one, our offerings are customized to match your specific testing needs:
- Dialog Verification: Verify user queries that customers use to interact with your skills to ensure they properly understand and route common utterances.
- Functional Testing: Creation, maintenance, and execution of exploratory and structured test cases and utterance-driven paths.
- Usability Testing & Feedback: Receive detailed feedback, audio files, and expert recommendations on qualitative and subjective aspects of your Alexa skill to help build an intuitive user experience.
- Payment Testing: Ensure that account linking and in-market purchases execute as expected and meet compliance, tax, and local requirements.
Have you Tested Your Alexa Skill for Everything?
Let’s discuss how Applause can help you tackle the complexities of voice testing to ensure a great experience for every customer. Simply fill out the form below, and join the Applause customers who have been able to:
- Improve Quality: Ensure your experience is bug free and supports the myriad dialects and colloquialisms your customers speak.
- Increase Customer Engagement: Deliver valuable and intuitive experiences that capture new audiences and retain your current customers.
- Improve Usability: Understand your customers' intents and motivations when interacting with your skill to drive user-centric decisions.
Alexa Skills: How to test a skill? This article describes nine ways to test and monitor Alexa Skills. There are many different approaches to Alexa testing.
The following article is an excerpt from my book “Developing Alexa Skills“. Click on the picture to buy the book on Amazon from 8,99€. It’s worth it for developers and those who want to become developers.
Alexa Skills: How to test a skill
When developing skills, it is incredibly important to create quality experiences for users. Users won’t come back if the skill doesn’t open or gets stuck somewhere in the dialog. Amazon tests custom skills, but the many 1-star ratings in the Skills Store show that incorrect skills still get through. Here is just one example for the skill with the ASIN B07MZ94ZSS (“Deal or no deal”):
Meanwhile the skill has collected good ratings again, but such an old rating still stands later as one of the first results in the ratings. To avoid this, intensive, (partially) automated tests are the solution. They help to reliably develop a skill well. There are several ways to test and debug Alexa skills:
- With the utterance profiler you can test the interaction model.
- The simulator on the test page in the developer console allows extensive testing with most Alexa Skills Kit features without a device. You can interact with Alexa either with voice or text, or enter a test-json file.
- End-to end testing: Speech test with an Alexa-enabled device (or via https://echosim.io).
- With ASK CLI you can test the skill from the command line. You can test your skill with ASK CLI commands like invoke-skill and simulate-skill.
- Before a release, automated unit tests with the Mocha framework are useful.
- Automated tests can be extended with the Alexa-Testflow framework to send certain json requests.
- Further steps to professionalize testing are continuous integration (CI) and continuous development (CD).
- Live skills are best controlled with AWS Lambda Monitoring.
Depending on what you want to test, a combination of these tools makes sense. The important part is the use of manual tests to check the essential aspects of the skill, especially the interaction model, as there are almost always corrections to an initial language design.
Automated unit testing
This is the next essential aspect of testing and automation. The goal of unit testing is to see if the skill code works correctly. Such tests are especially useful when there are frequent new releases. Component tests are written to check every intent and every important part of the functionality for a given result.
General recommendations for testing:
- Test the Invocation name: It should be easy to say and consistently recognized by Alexa.
- Offset when activating new utterances: When setting new utterances Alexa sometimes needs some time to reload.
- Test Variations: It is best to test many utterances with different slot values and different phrases, even if they sound similar. Especially the given example phrases should work.
- Test user errors: For intents with slots, you should also pay attention to missing or wrong slot values.
- For example, the code should react correctly if the user says things for these slots with built-in slot types such as AMAZON.DATE, AMAZON.NUMBER or AMAZON.DURATION, cannot be converted to the specified data type.
- Use the Alexa app for testing: the cards and history can be displayed very well here. In addition to the cards created by the skill, Alexa sends back cards in response to errors in communicating with the skill.
Alternatively you can log the whole request with console.log(JSON.stringify(event, null, 2)). This can also be used for responses. Console logging, however, is visible to anyone executing the build. It is therefore better to include a check with an environment variable that is called in an If function:
You can always set this environment bariable when executing the script. If you execute scripts in AWS-Lambda, you can also set environment variables there:
Testing with the utterances profiler
As soon as it comes to content tests, the utterances profiler makes sense. It is in the “Build” tab at the top right:
The utterance profiler is very practical when creating an interaction model. It points to the input of sentences, how Alexa would interpret them in the system, which intent Alexa would map to the sentence and which slots Alexa would fill. Since Alexa does not map 1:1 sentences exactly to utterances, similar sounding sentences can be mapped to an utterance that has been created, or Alexa can select a different intent. The profiler displays the result under “selected intent”, other intents are displayed under “Other considered intents“. If the selected intent is not the intent with the slot you expect, you need to update your interaction model.
However, the profiler does not give an answer, but only shows what input would be provided to the skill. Therefore it doesn’t need an endpoint, but you can’t test dialogs that are created at runtime. The profiler is available as soon as you have defined an interaction model. Install skype for business mac.
Testing Alexa Skills On Mac Keyboard
For skills with a delegated dialog model, the dialog act is also shown in the right column under “Next dialog act”, i.e. the step in the dialog model that is to be executed next. These can be the functions “ElicitSlot”, “ConfirmSlot” or “ConfirmIntent”.
For a skill for booking a trip with the Intent PlanMyTripIntent and the required slots: fromCity, toCity and travelDate, this could look like this:
- User: “Alexa, tell Plan my Trip that I’m going on a trip on Friday.”
- Alexa prompt: “From which city do you leave the city?” (Dialog act: ElicitSlot)
- User: “Seattle”
- Alexa prompt: “Which city are you going to?” (Dialog act: ElicitSlot)
- User: “Chicago”
- Alexa prompt: “OK, I’m planning your trip from Seattle to Chicago on January 18, 2019. Is that correct?” (Dialog act: ConfirmIntent)
- User: “Yes”.
The dialog is now closed, so that the test is finished. The selected intention now shows PlanMyTrip with the three filled fields.
Testing with the Alexa Simulator
When the interaction model planned for the skill is ready, you can test it further in the developer console. Amazon has set up a simulator that is available in the “Test” tab. With it you can already test the skill without a terminal device. Here you can test both the current live version and the current development status.
A skill can only be in one level at a time. If the skill is activated for testing in the live phase, the skill will be deactivated in development for testing, and the live skill will still be available in the developer console, SMAPI, ASK CLI and all devices logged into the developer account. As part of this activation in the Developer Console, the page is redirected to the Live Phase URL and all session and context information is reset.
As input for the test page you can either enter your own text dialog (under Alexa Simulator), a test JSON (under Manual JSON) or enter an SSML under Voice & Tone.
- Alexa Simulator: The simulator shows the skill session exactly like a device, so that you can test the dialog flow and also sends all the cards that the skill returns to the Alexa app. If the skill supports multiple languages, select the test language from the drop-down list.
- Manual JSON: This is like testing a JSON request in the Lambda console. The Echo Show Display, Echo Spot and Device Log options are not supported for Manual JSON.
- Voice and Tone: Here you can enter plain text or SSML and hear Alexa speak the text. Again, you can select the language you want to hear from the list below.
Further options are:
- Skill I/O: this allows you to see the request and response in original JSON form for custom skills.
- Device display: Here you can see an approximate display of the skill screen. You can select: Small Hub (Echo Show = 480*480), Medium Hub (1024*600), Large Hub (1280*800), and extra large TV (1920*1200).
- Device log: If this option is enabled, the cloud log will log.
What can the simulator not test?
Unfortunately the simulator cannot test some things. At the beginning of 2019, it only supports custom skills, the display is not pixel-accurate, and nothing can be clicked in the simulator for visualizations. The complete list can be found here: https://developer.amazon.com/en/docs/devconsole/test-your-skill.html#alexa-simulator-limitations
End-to-end testing: Speech test on a real device
To do language tests on a real device, you can either use https://echoism.io or register a real device as a developer to open the skill there. At echoism.io it is enough to log in with the developer account via Amazon, so that you can make a normal call (with the skill name) by clicking on the simulator.
To test an Alexa device with the developer account, the device must be registered to the same email address. An already registered device has to be logged out at https://alexa.amazon.com first.
This chapter is available in the book.
Tests with the TestFlow-Framework
The Testflow framework can be found at: https://github.com/alexa/alexa-cookbook/tree/master/tools/TestFlow. Written by Amazon developers, it simulates multi-turn conversations, enables interactive input, and delivers accurate output. You can use the tool to test the skill code without having to provide it as a build, because TestFlow is a small dialog simulator. TestFlow is unique in that it does not require a device, browser or network; it simplifies input and output to a minimum.
Testing Alexa Skills
The rest of this chapter is available in the book.
The Manual for Alexa Skill Development
Testing Alexa Skills On Macbook Pro
If the article interested you, check out the manual for Alexa Skill Development on Amazon, or read the book’s page. On Github you can find all code examples used in the book.